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My friend took his son Tommy to Disney-land, hoping for a photograph with Captain Hook. But just as it reached Tommy?s turn in line, the photo session ended and Captain Hook stalked off making gruff noises suitable for a pirate.

Little Tommy broke into tears.

Another Disney cast member came along to soothe the boy, gave his parents vouchers for a free dinner in the park and took some additional information.

When they returned to their hotel room that night, a colorful card was waiting on the pillow with a picture of Peter Pan on the front. Inside was a handwritten note:

Dear Tommy, Captain Hook can be quite nasty sometimes. After all, he is a pirate! I hope you enjoy the rest of your stay with all of us at Disneyland.

The card was signed ?Peter Pan?, and is cherished today by Tommy (and his parents) more than any old photograph with that nasty Captain Hook!

Key Learning Point
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Put positive emotion and a personal touch in your service recovery efforts. Customers will remember and cherish you forever.

Action Steps
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The next time something goes wrong for your customer, colleague, friend or family member, make a very special effort to set things right. Be a generous and magical Peter Pan, not a stingy pirate! Take the extra time to do something special, different, memorable and rewarding. You, too, can be someone?s new favorite character in the park.

lasik eye surgery price -

Lasik surgery, the procedure developed by Dr. Lucio Barretto and Dr. Ioannis Pallikaris in 1991 has come a long way. From an expensive, niche eye surgery procedure that used state of the art new technology, it has now become a niche procedure that is easily available to anyone who wants it done. The simplicity and speed with which lasik surgery can be done coupled with the high precision results makes it one of the most sought-after procedures in the world today.

While the popularity has been gaining for lasik surgery, the prices have still been on the higher side, costing more than $1,000 for the procedure to be done on a single eye. This makes it still an expensive proposition, despite the many easy payment options on offer at the different clinics providing the facility. Surgeons and researchers have been constantly working to update the technology to increase the accuracy of functioning, trying and reducing the side effects, and making it generally affordable and available to all.

One such development is the Lasik-at-home system developed by Dr. Amir Khadim, M.D., Ph.D, in 2004. A pioneer in lasik surgery with over 2,000 operations to his credit at the Bennett Eye Care Institute in New York City, Dr. Khadim developed this patented procedure to make lasik surgery as easy to perform as possible.

The USP of the Lasik-at-Home system is that you can use it to do a lasik surgery yourself, in the comfort of your home! This is a big leap over the other conventional lasik procedures, which required a visit to an eye care facility. Lasik-at-Home enables you to perform a lasik procedure yourself by taking out of the equation all the extra equipment that you are confronted with at a specialized facility.

The Lasik-at-Home consists of a hand-operated laser that takes away the necessity of other secondary equipment. It has a combination femtosecond/excimer laser called the Scal-PalTM Scanning Adjusting Laparoscopic Personal Laser. The Scal-Pal is unique to Lasik-at-Home, and is manufactured by Walton Group Manufacturing. Besides this device, the other components of the kit include a mild sedative (usually diazepam 4mg), a protective sleep mask for post-operative use, No-Blink eye drops, and also a detailed Instructions and Quick Start Guide.

This is how the Lasik at Home works. The Scal-PalTM, a combination of two lasers, as mentioned above is the key to the functioning of the Lasik at Home. The femtosecond is laser of Scal-PalTM is used to cut a small flap of the cornea. Once the corneal flap has been cut, the excimer laser is used to vaporize a portion of the lens. There is no damage to the surrounding tissue during the procedure. Your lasik surgery is done, and all it took was a few minutes of your time, at your convenience, in the comfort of your home.

With Lasik-at-Home, you can do the lasik surgery yourself in a few minutes time, in a four-step process. First, you need a quiet place that has no distractions. Once you are settled in this place, open the Lasik-at-Home kit, perform the lasik surgery as per the instructions in the Instruction Guide, and then have clear vision. However, there are few things you need to follow. Most importantly, do not blink during the procedure. Also, do not train the laser unnecessarily on the eye, or attempt to use any other laser than the one that comes with the kit.

This article is for information purposes only and the author does not make recommendations on the use of any product or procedure. As always it is important to thoroughly research any non medically approved procedure and seek the advice of a qualified medical doctor before you use such a device.

About the Author:

http://www.TheLasikZone.com brings you the latest on Lasik. Lasik is very popular, and we want to bring you the most up to date information online! Be sure to check out our latest information page on the Lasik surgery.

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To find the best rate for automobile insurance in Connecticut you should become familiar with the coverages to know how much of each you need and what you might be able to add or remove to save your premiums

Liability: This mandatory portion of the policy covers your liability to others. In other words, it responds to cover the bodily or property damage to others as a result of your negligence or the negligence of someone driving your car (with your permission). The state requires a minimum limit of $20,000 bodily injury per person and $40,000 bodily injury per accident. Therefore if 3 people were injured in the accident each sustaining $20,000 in bodily injury, the policy will only pay $40,000 for that one accident. The limit for property damage under this coverage is $10,000.

These numbers may sound like a lot, but it is strongly recommended to increase this limit. Let?s face it, medical care costs are skyrocketing. The $20,000 per person limit can be reached easier today than it could have 20 years ago. Protect yourself by asking for quotes for additional limits.

Uninsured Motorist: This coverage will protect you, your passengers and relatives who live with you in the event you are in an accident caused by an uninsured motorist This coverage can be increased, and is recommended to do so. The minimum amount required by state law is $20,000 per person and $40,000 per accident.

Collision coverage: Covers damage to your car as a result of a collision with another car, or object.

Comprehensive coverage: As it sounds, covers damage to your car by causes other than a collision. This is where coverage is provided in the event of theft, vandalism, colliding with an animal, and other sorts of damage.

This is by no means an exhaustive description of all coverages required on a Connecticut automobile policy, but when shopping for affordable rates, knowing what you are buying is key.

discount disneyland hotel packages -

Are you considering a vacation to China? Rich in culture and deeply hospitable, the Chinese people welcome tourists and it?s rich history and colorful traditions are sure to keep travelers well entertained during their stay.

Visiting Shanghai

Shanghai is one of China?s largest cities and is rich with activities for the visiting foreigner. It would be similar to visiting New York City in the United States. Shanghai is home to The Garden of Contentment, a 500 acre garden full of beautiful Chinese horticulture at it?s finest. The garden is divided into six separate garden cells: The Grand Rockery, The Ten ThousandFlower Pavilion, The Lotus Pool, The Inner Garden, The Hall of Heralding Spring and The Hall of Jade Magnificence. Nanjing Lu Road is a shoppers paradise. It features art galleries, shops, and restaurants all overflowing with rich Chinese culture. Be sure to brush up your bargaining skills before heading out to Nanjing Lu. You can often get a bargain price by haggling with the shopkeeper for a price you can write home about. Highly recommended hotels in Shanghai are: Le Royal Miridian on Nanjing Dong Rd., with an average room price of $259,and the Crowne Plaza Hotel Fudan in the Yangpu District for about $94.

Visiting Beijing

Beijing is filled with Chinese history and great architecture. It features the Forbidden City, a 250 acre estate with more than 9,000 rooms. The palace complex was built in the early 15th century. With it?s historic castle and inspiring architecture it?s a wonder to behold.

Tiananmen Square is found in Beijing as well and hosts many colorful parades and massive rallies. It features historic monuments and great architecture. The Great Wall of China is a must see when traveling to China and the most popular place to begin your tour of the Wall is in Beijing. The Great Wall stretches for over 3700 miles and is an awesome site and provides for panoramic photograph opportunities. Near Beijing, cable cars lift passengers onto the Wall where you can begin an exploration hike along the ancient steps and view China from its heights. While booking lodging in Beijing, The Peninsula offers rooms at around $246 a night and The Holiday Inn Central Plaza Beijing charges around $103. Another popular option is the Shangri La Beijing on Zizhuyuan Road. A room will cost you about $200 a night.

Visiting Hong Kong

Hong Kong has its own Disneyland. While the park is smaller than other Disney parks, the staff?s friendliness more than makes up for the small real estate. This stop is a must for all Mouse fans and will make your trip memorable for the whole family.

Hotels in Hong Kong that come highly recommended by other tourists are: Langhan Place Hotel at $224 a night, The Ritz Carlton Hong Kong at $359, and the Harbour Plaza Hong Kong at around $209 a night.

About the Author:

Greg Chadwick owns and operates the China Hotel Finder website. Please visit our website to find great deals on China Hotels.

lasik eye surgery price -

LASIK is by far the most prevalent and safest refractive surgery procedure. It has been employed to treat a host of visual anomalies. Since it’s a surgery, people often harbor a false belief that LASIK is a painful procedure. In fact, LASIK is a relatively painless technique, and what the patient experiences during and after the surgery can be categorized as mild discomfort rather than pain.

LASIK is performed with the patient awake and mobile, and this certainly corroborates that the operation is relatively painless. The surgeon typically administers a mild sedative (for instance Valium) and anesthetic eye drops. LASIK involves creation of a flap of corneal tissue. This hinged flap may be created with a microkeratome (a surgical blade) or a femtosecond laser. During this initial step of flap formation, the patient may experience a little bit of pressure on the eye.

In the following step, the flap is folded back to reveal the middle section of the cornea, in order to make way for precise ablation by the excimer laser. Then the flap is repositioned to allow natural healing. Upon completion of the surgery, the patient may experience discomfort, scratchiness and irritation, akin to the sensation of wearing an uncomfortable contact lens. Such irritable sensation can be soothed with the aid of eye drops, and it normally wears off within a few hours after surgery.

Since the laser ablation is performed the middle section of the cornea and under the LASIK flap, the cornea does not register the fact that it has been surgically operated. As the wound response is subdued, the patient experiences speedy visual recovery and almost no pain.

However, as with any surgery, LASIK has associated complications that may force the patient to bear greater discomfort after surgery. A few of such nagging complications include dry eyes, visual acuity fluctuation, halos or starbursts around light sources at night, double vision, light sensitivity, and several flap related problems.

All in all, LASIK is a safe and efficacious procedure, which is virtually painless. Though the patient may experience mild discomfort due to potential complications, the complication rate itself is quite meager. If presented with the question of whether LASIK hurts or not, I would certainly say that it’s a painless procedure.

Finding a LASIK surgery that you are confident about will be able to give you more information about LASIK eye surgery.

About the Author

The LASIK Surgeons Directory - find a LASIK surgery. Nicola Kennedy publishes articles and reports and provides news and views about LASIK laser eye surgery at Your Lasik Information.

This article may be reprinted in full so long as the resource box and the live links are included intact. All rights reserved. Copyright Your-LASIK.info